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Returns & Exchanges Portal

Return or exchange eligible items within 30 days of delivery. Look up your order below to get started.

Need help right away? Email help@taylorjoelle.com with your order number or review our full Refund Policy.

Fast shipping

Why wait? Ready to ship orders process within 3 business days and ship under 10 business days.

reserve with preorder

We offer preorder restocks on signature items so you can reserve your favorites.

Personal support

You have our full attention with solutions specific to you and 24 business hour response times. *During peak response times may vary*

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We are loyal to you! Members can cash in points earned on orders for future discounts.

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